Support and Benefits A - C
Adult Education
Norfolk Adult Education is running free Well-being workshops for carers in all districts in Norfolk. Funded by the Carers’ Grant, the workshops offer carers enjoyable, relaxing and informative days. Subjects include aromatherapy and gentle massage, first aid, confidence building, crafts, watercolour painting, flower arranging and carers’ rights. Sessions run from 11.00am-3.00pm. Lunch and refreshments are provided and travel and respite care costs can be refunded, if necessary. If you would like more information and an application form, please phone.
Tel: 01603 663942 - Margaret Plummer
email: margaretplummer@norfolk.gov.uk
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Age UK
Age Concern Norfolk has over 50 years of experience in working for older people in Norfolk, promoting their well-being to make later life a fulfilling and enjoyable experience. Our Care Services seek to provide a flexible and responsive service to meet people's needs by way of empowering them to influence the service they receive. We encourage residents to have a positive and rewarding stay by ensuring privacy, dignity, independence, choice, rights and fulfilment.
Norfolk 01603 787111
Norwich 01603 496333
www.ageuk.org.uk
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Alzheimer’s Society
The Alzheimer’s Society is committed to maintaining, improving and promoting its unique knowledge and understanding of dementia.
The Society brings together carers, family members, health and social care professionals, researchers, scientists and politicians through a shared concern for people with dementia and those who care for them.
The Alzheimer’s Society has a unique knowledge and understanding of dementia and its impact on families.
NORWICH & DISTRICT BRANCH
300 St Faith's Road
Old Catton
Norwich NR6 7BJ
Tel: 01603 785230
email: alzheimers.society@acnorfolk.org.uk
www.alzheimers.org.uk/norwich
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Assessment
This is for both Carer and Cared for and carried out by a Social Worker, but the Carer can only receive their assessment subject to certain conditions being met.
Social Services
0844 800 8014
www.norfolk.gov.uk/social
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Attendance Allowance
Paid to Cared for over 65 years of age for help with personal care.
Helpline
0845 712 3456
www.dfwp.gov.uk
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B.T. Fault Repair Service
Chronically sick or disabled people can have a free priority service on B.T. lines.
Tel: 0800 919591
www.bt.com
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Blue Badge
This scheme requires the Cared for to be receiving the higher rate mobility component of Disability Living
Allowance, registered blind or in receipt of War Pension Mobility Supplement. This badge is issued to the person whether or not they have a car so that any person transporting them can use it.
Badge holders can use it anywhere in Europe.
Social Services – Tel: 0844 800 8014
www.norfolk.gov.uk/social
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Bus Pass
These are available from your local authority giving free travel to elderly and disabled people.
www.broadland.gov.uk
www.norwich.gov.uk
www.south-norfolk.gov.uk
www.breckland.gov.uk
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Bus Travel
A good source of information on countrywide bus travel.
Travel Line Transport Info
0870 608 2608
web: www.norfolk.gov.uk
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Carers Allowance
Paid to Carer under pensionable age spending a minimum of 35 hours per week.
Helpline
0845 712 3456
web: www.dfwp.gov.uk
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Carers Christian Fellowship
The Carers Christian Fellowship aims to offer a link and support for Christians who are caring in some way for a relative, friend or neighbour.
Contact Sue Jones
Tel:01793 887068
www.carerschristianfellowship.org.uk
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Carers UK
This is an organisation run by Carers for Carers, also a separate group for Scotland, Wales and Northern Ireland ensuring that Carers have a voice across the U. K. With constant support of thousands of Carers has successfully achieved major changes for Carers such as improved legal rights and benefits
info@carersuk.org
www.carersuk.org
info@carersscotland.org
www.carersscotland.org
info@carerswales.org.uk
www.carerswales.org
info@carersni.demon.co.uk
www.carersni.org
Tel: UK - 020 7490 8818
Scotland - 0141 221 9141
Wales - 029 2081 1370
N.Ireland - 028 9043 9843
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Carlink
Provision of transport for that essential appointment if you have public transport difficulties or cannot afford the taxi fare. There is a charge based on mileage and you need to book three days in advance.
Norwich and District Voluntary Services
Tel: 01603 700657
www.nvs.org.uk
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Citizens Advice Bureaux
The largest advice charity for your money, your family, your daily life and your rights.
Tel 01603 765783 (Nch) www.adviceguide.org.uk
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Community Care Grants
Help with essential things, subject to certain conditions.
Tel: 0800 882200
web: www.dfwp.gov.uk
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Community Transport
Dail-a-Ride scheme using fully accessible minibuses.
Norfolk County Council
Community Transport
Tel: 01603 223956
web: www.norfolk.gov.uk
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Community Website
Locally based
www.sequah.com
Through it's website www.sequah.com aims to promote community business opportunities, to offer help and guidance to local businesses and to support the local charity The Clare School in Norwich which teaches children of all disabilities from the age of 3 up to 19. They are also sponsoring and co-hosting our new website www.careforcarers.co.uk
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Connect Club (The)
Norwich Young Carers Group 8-11 year olds & over 11's.
The Connect Club meets fortnightly, has regular outings and has three groups including one - if you’re 11 to 18. It has about 20 members at the moment. Although it meets at the Christian Centre, we’ve been told that it’s not a religious group.
City Christian Centre
Nelson Street, Norwich
Contact Toni Yuill
Tel: 01603 632904
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Counsel and Care
A national charity getting the best care and support for older people, their families and carers. This is by providing advice, information and financial support and also by influencing future policies, services and funding.
Clear and easy read factsheets are available to download free from,
Fact Sheets or order from 020 7241 8522
Counsel and Care, Twyman House,
16 Bonny Street, London NW1 9PG
E-mail advice@counselandcare.org.uk
General enquiries 020 7241 8555 - Monday to Friday 9AM until 5PM
Advice line 0845 300 7585 (Local rate) - Monday to Friday 10 - 12 and 2 - 4
except Wednesday afternoons
www.counselandcare.org.uk
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Crossroads
Crossroads was set up in 1974 with the aim of providing short term breaks to Carers in their own homes and is now the largest charity in the world providing 'in-the-home' care. They also run Norfolk Carers Helpline, a 24-hour free phone line providing a listening and information service and the Norfolk Young Carers Project.
Tel: 0845 450 0350
Fax: (01788) 565 498
web: www.crossroads.org.uk
email: communications@crossroads.org.uk